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Terms & Conditions

These are the terms and conditions under which we, HMRDO, supply our services and products to you, including digital content, online educational courses, and other services. Please read these terms carefully before you make a purchase, as they apply to all services and products.

  1. Information about Us

  2. Changes to These Terms

  3. Our Contract with You​

  4. Accuracy of Information​

  5. Course Rescheduling and Cancellation

  6. Refund and Cancellation Policy

  7. Online Courses​

  8. Course Materials and Certificates​

  9. ​Payment Methods

  10. ​Limitation of Liability

  11. ​Copyright and Intellectual Property

  12. Data Protection and Privacy​

  13. Changes to Course Details

  14. Applicable Law

1. Information about Us

This website is operated by HMRDO, a leader in Human Metabolic Reprogram and Dysregulation (HMR/D) education. You can contact us as at:
 

HMRDO

23659 Via del Rio

Yorba Linda, CA 92887

 

Phone: +1 (714) 660-4698
Email: info@hmrdo.com

2. Changes to These Terms

These terms and conditions were last updated on 09/2024. We reserve the right to update these terms at any time. Any historic versions can be obtained by contacting us.

3. Our Contract with You

When you place an order for a course or other services with us, this does not automatically mean we have accepted your order. A contract will be in place once you receive written confirmation via email from us.

4. Accuracy of Information

We make every effort to ensure the accuracy of the information on our website and in our promotional materials. However, we reserve the right to make changes or substitutions if needed and to cancel any outstanding bookings if errors are found.

5. Course Rescheduling and Cancellation

Cancellation by Participants:

  • Participants are eligible for a full refund if they submit a cancellation request via email to info@hmrdo.com at least seven (7) days prior to the course date.

  • No-shows on the day of the course are not eligible for a refund or transfer.

Cancellation by HMRDO:

  • If HMRDO needs to cancel or reschedule a course, all participants will receive a full refund or an option to transfer to a future course.

6. Refund and Cancellation Policy

Cancellations within 48 Hours of Booking:

  • If you cancel within 48 hours of booking and the course is more than 7 days away, you are eligible for a full refund.

Rescheduling Requests:

  • Rescheduling requests made at least 7 days before the course date will be honored free of charge, subject to availability.

  • Rescheduling requests made within 7 days of the course date are not allowed.

7. Online Courses

Access and Refund:

  • If you book an online course, you are eligible for a full refund if you cancel within 48 hours of booking and have not yet received the certificate of completion.

  • Once you complete the course and receive the certificate, no refunds will be issued.

Changing Online Courses:

  • You may switch to a different online course within 48 hours of booking, as long as the course has not been completed. Any additional costs associated with the new course will need to be covered by you.

8. Course Materials and Certificates

Participants will receive relevant educational materials during the course. Upon successful completion, participants will be awarded an HMRDO-M.E.R.I.T. Certificate. These certificates are personalized and will be emailed within 10 business days after course completion.

9. Payment Methods

We accept all major credit cards, debt cards, google pay and payments via PayPal on our website. Your card details are not stored, and all transactions are securely processed using the latest encryption technologies.

10. Limitation of Liability

HMRDO is not liable for any indirect or consequential damages arising from the use of our services. Our total liability, under any circumstances, will not exceed the amount you paid for the product or service.

11. Copyright and Intellectual Property

All content on the HMRDO website, including course materials, is the intellectual property of HMRDO and may not be reproduced without our written consent.

12. Data Protection and Privacy

By registering for the course, you consent to the collection and use of your personal data in accordance with HMRDO’s Privacy Policy. Your information will be used solely for course

13. Changes to Course Details

HMRDO reserves the right to modify course content, instructors, and schedules due to unforeseen circumstances. In such cases, participants will be informed at the earliest possible time.

14. Applicable Law

These terms and conditions are governed by the laws of the United States. Any disputes arising from these terms will be subject to the jurisdiction of U.S. courts.

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